Designing Clinical Notes Feature for a Hospital Management System
In 2020, I worked as a product designer for Infusync healthcare where we designed solutions to healthcare challenges in Nigeria. We had researched to find out that doctors in private and public hospitals had issues meeting the expected productivity level because they spent more time on documentation and record-keeping rather than attending to patients. This feature aims to help doctors to be faster and more productive when seeing patients. I worked on this feature alone using the design thinking agile process below.
Project Summary
| Role | Lead Designer |
| Client | Infusync 🟢 Completed |
| Year | 2021 |
| Tools | Figma, Miro, Google Forms, Meet |
| Key Challenge | ⚠️ Implementing the SOAP methodology of writing clinical notes |
| Solution | 💡 Structuring the interface based on SOAP methodology. |
| Impact | ✅ 70% of doctors found the app easy to use. |
| ✅ Time taken to record clinical notes reduced significantly by 43.75%. | |
| ✅ We were able to increase productivity by 21.5% with our test users. |
